Features
Built to never guess.
A closer look at how Bubo actually works — every mechanism behind every call, booking, and order it handles. Built first for restaurants, and just as at home wherever a business takes a table, a time slot, or a service call.
Three ways a booking arrives. One place it lands.
Bubo answers the phone — but it is not the only door. A guest can book from your own website at two in the morning, and your staff can type one in at the pass. All three go through the same tables and the same opening hours.
Bubo picks up, checks what is actually free, and books it during the call.
Your own booking page, open all night, with the phone number verified by text before a table is held.
A walk-in or a regular who caught you in person, typed straight into the same book.
One capacity engine behind all three, so the same table can never be given away twice.
Everything, laid out
Every mechanism your business actually depends on.
Answering the call
Speaks 70+ languages
Not a fixed shortlist — the caller picks theirs, or you add one.
Talks naturally
Times, dates, and amounts, spoken the way a person would say them.
Remembers a returning caller's language
No re-selecting on the next call.
Answers even when you're closed
After hours, mid-service, or on a day off — the phone still gets picked up.
Reservations
Availability locks the instant it's checked
Two callers can never claim the same table, slot, or window.
Offers a real alternative when you're full
Never invents an open time — it only ever says what's actually free.
Small groups confirm automatically
You set the group-size threshold — anything larger routes to you for approval first.
Notes can be added after the booking
"Window seat, please" still gets through, even once the booking already exists.
Shows today's occupancy — and future dates too
Check how booked a date is, days or weeks ahead, via the calendar.
Overnight service, and a last-seating cutoff
Service past midnight is supported; a rule stops bookings too close to closing. Exception days included.
A party of 10 books — and the inventory is used well
Against one 8-top, one 4-top, and one 2-top:
Your closed days are respected
Holidays and one-off closures block the diary — and anything already booked into a day you close gets flagged, with the guest told.
Seats 12 for a party of 10 — 2 seats wasted.
Exactly 10 seats — the 4-top stays free.
Booking from your website
A booking page of your own
A link that is yours, and a QR code for the table, the window, or the menu.
The number is verified before the table is held
A code by text, so a made-up number never sits on your busiest evening.
Guests change their own booking
A one-time secure link lets them move or cancel it themselves, without ringing you mid-service.
Order tracking on one page
Where the order stands and, when there is something to pay, the link to pay it.
Orders & payment
Matched to your real menu
Never an invented item name or price.
Orders wait for your approval
Never auto-confirmed — items and prices can still be adjusted before you approve.
Delivery address confirmed piece by piece
Read back to the caller before the order is placed.
Price locks at the moment of the order
Calculated server-side — a later menu change never touches a past order.
A secure payment link, over WhatsApp
Sent right after the call — deposits and pre-payment included.
Payment tracked apart from the order
Link sent, paid, refunded — its own trail. An unpaid order can't slide into preparation, and a refund takes one tap behind a guard.
Gift cards, sold three ways
From your own sales page, over the phone, or at the counter from your dashboard.
Part-spent cards become a new code
€32 off a €50 card closes that code and issues one for the remaining €18 — no balance for anyone to track.
Codes made to be read out loud
No zero against O, no one against I, so a code survives being said down a phone.
Answering your questions
Knowledge cards
Hours, address, parking, allergens — anything you've added, answered instantly.
Reads out the menu
Describes ingredients and allergen info when asked.
States prices when asked
Straight from your actual menu or price list.
Never invents an answer
Says so honestly, logs the question, and tells the caller you'll follow up.
Staying in touch
4 kinds of WhatsApp notifications
Each one reaches the right person in the right language.
No-show reminders, on your terms
You set the timing window; quiet hours are respected, and a fresh booking never gets one.
Bookings open on your website too
Not just by phone — and guests can view, change, or cancel their own booking.
Asks for feedback after the visit
A quick follow-up once the experience is over.
Running your floor
A live daily operations screen
Bookings in time order, and today's load at a glance.
A queue for approvals and unanswered questions
Nothing waiting for you gets lost in the noise.
Guest history that can't lie to you
Arrived, no-show, and unmarked, tracked separately. VIPs flagged automatically.
Manual bookings too
Add one yourself — with a warning if it falls outside your hours.
Approvals that time out
A booking waiting on you doesn't hold the table forever — if nobody acts, the system releases it rather than keeping it empty.
Honest reporting
Six report groups
From missed business to demand patterns — built from what actually happened.
Warns you when a sample's too small
No pattern gets read into a handful of calls.
A full audit trail
Who changed what — old value next to new, permanently.
Every call, recorded and summarised
Duration, outcome, and a transcript — flagged if it turned into a booking.
Secure foundation
Businesses isolated at the database level
Never just an interface-level wall — data never mixes.
Only the real caller's number opens a booking
A spoken-out-loud number can't reach someone else's.
Phone numbers masked, card data never stored
In every record, without exception.
A fully multilingual staff panel
Turkish, Dutch, English, German — your team works in their own language too.
Modular
You only switch on what you use.
The closed loop
The one place the system actually gets smarter — on its own, from real calls.
the same
gap twice
- 1 · AskedA caller asks something outside what's on file
- 2 · LoggedSent to you on WhatsApp, nothing guessed
- 3 · AnsweredYou add it as a knowledge card, one tap
- 4 · KnownThe next caller gets the answer instantly
Which modules do you actually need?
Four quick questions — see the setup that fits.
Do you take orders by phone (delivery or pickup)?
Do you think in table types, not just headcount?
Want your own booking page, not just phone bookings?
Do no-shows cost you enough to want automatic reminders?
Your setup
See the details: Pricing · How it works · Trust & Security
Ready to see it work for you
We'll set it up around how your business actually runs.
Send us your menu and listing, pick a time — we'll come to the call with Bubo already trained on your business.
Book your demo